The central thesis of this book is that measuring employees will necessarily incentivize their behavior and measurement systems are doomed to by dysfunctional if any critical dimension of an employees role is not measured.
On the advice of a former colleague, I recently read Winning with Data: Transform Your Culture, Empower Your People, and Shape the Future by Tomasz Tunguz and Frank Bien.
This book was a bunch of just-so stories about how companies used a data-driven methodology (via Looker) to improve their business …
On the advice of a former colleague, I recently read Drift into Failure: From Hunting Broken Components to Understanding Complex Systems by Sidney Dekker.
An overview of Drift into Failure
By examining several recent disasters (ranging from the Challenger explosion to the housing market collapse of 2008), Dekker contends that …